Customer Care
For inquiries regarding orders, shipping, returns, partnerships, or press, please contact the appropriate department below.
Customer Care
support@gesualdiaviation.com
For assistance with orders, shipping, returns, exchanges, or product questions.
General Inquiries
hello@gesualdiaviation.com
For general questions about Gesualdi Aviation, our products, or the brand.
Partnerships
partnerships@gesualdiaviation.com
For brand partnerships, creator opportunities, aviation-related projects, and commercial inquiries.
Press
press@gesualdiaviation.com
For media requests, features, interviews, and press-related inquiries.
We provide standard and express delivery to suit your needs. Shipping times and costs are shown at checkout.
Free shipping is available on orders over a certain amount. Check our Shipping Policy for details.
We deliver worldwide, with availability depending on local couriers. At checkout you’ll see if shipping is possible to your country.
Yes, once your order ships you’ll receive a tracking link by email. This allows you to monitor its progress until it reaches you.
Import duties or taxes may apply depending on your country’s regulations. Customers are responsible for covering these extra charges.
If you’re nearby, you can choose free in-store pickup at checkout. You’ll receive a notification once your order is ready for collection.
Afterpay is available in selected regions. At checkout, you’ll see if the option is supported in your country before completing payment.
Orders are carefully processed and prepared for shipment as quickly as possible. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please note that tracking updates may require some time to appear after shipment. Delivery services may vary depending on the destination country and local carrier.
Order Arrival
Most orders are delivered within a few business days after shipment. Delivery times may vary depending on destination, customs procedures, local carrier operations, weather conditions, and other circumstances beyond our control.
While we do our best to ensure a smooth delivery experience, Gesualdi Aviation cannot be held responsible for delays occurring after an order has been transferred to the shipping carrier.
